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A: Stripe Fees are charged at the time the charge is initiated. There are no additional charges for refunds, but under ordinary circumstances, the original fees are not returned per Stripe's policy. If If if charge is made for $100, $3.10 is subtracted (2.7% plus 30 cents) and $96.90 is credited to your Stripe account. If you later refund the entire charge, $100 is deducted from your Stripe account. If there is not a sufficient balance, Stripe will debit your linked bank account. There are two exceptions:
- Refunds made shortly after the charge is submitted (aka "reversals" or "voids"): Transactions 'settle' less than 24 hours after they are submitted. Refunds issued before a transaction settles do not incur Stripe Fees – but there is no way for inLeague to determine when a transaction has settled. In our experience,
- Exceptional Cases (e.g. global pandemics): Depending on the reasons why refunds are being issued, Stripe has in certain cases returned all of their fees. Outside of large-scale scenarios, Stripe's willingness to do so is between the league and Stripe.
Q: Can a transaction be refunded if the original card used has expired or been replaced?
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